OV Rentals LLC Rental Contract Terms and Conditions
All rental reservations are to be considered a rental contract. Please read the terms and conditions of that rental contract below. All terms and conditions apply to online orders and phone orders.
Experience Requirement: Lessee agrees to have previous experience, or training, with the use and operation of all rental equipment under lessee's contract. Lessee assumes all responsibility for anyone who uses or operates all rental equipment under lessee's contract.
Kayak and paddle board launch: Kayaks and Paddle Boards are to launched from the beach, and designated public launch sites only.
Safety equipment: Lessee agrees to use best safe practices when using or operating all rental equipment. All persons using a kayak or paddle board should wear a life vest at all times. All persons should use the supplied leashes for all paddle boards, and paddles. Weight limit for kayaks and paddle boards should never be exceeded. Protective footwear should be worn when launching a kayak or paddle board to prevent injury from hazards hidden below the water. Helmets should be worn at all times when operating a bike. Always use provided lights when operating a bicycle at night.
Risk: Lessee assumes all responsibility of all items under the rental contract from the time of delivery until time of pick up.
Refunds: All rental contracts must be cancelled 10 days prior to the start of the rental period in order to receive a refund. All cancellations include a $25 processing fee. All Security/Damage Deposit holds will be released within 24 hours of cancellation.
Payment: All online bookings and phone orders are to be paid in full in order to reserve your rentals. Damage deposits, if required, will be in the form of an authorized hold for the deposit amount. The deposit authorization will be processed prior to delivery. The amount of the deposit is held until all items are returned in good condition. All deposit holds are released within 24 hours of return. If items are damaged, the amount required to repair the item will be deducted from your deposit before it is released. If any rental item is lost or stolen during your rental period, the full replacement cost will be deducted from your deposit before release. If any rental item is damaged, lost, or stolen, the lessee agrees to pay the full advertised rental rate until the item is repaired or replaced. OV Rentals LLC will make every effort to limit loss of rent by repairing or replacing any rental item as soon as possible. If there is no deposit held, or at any point the total expenses to repair or replace any rental item exceeds the deposit held, lessee agrees to authorize OV Rentals LLC to charge the credit card, or debit card, on file the remaining balance, or lessee will provide an alternate payment method. Full payment of any outstanding balance is to be paid within 24 hours of notification of payment amount. If payment is not made within 24 hours, lessee understands that OV Rentals LLC may pursue legal action in order to obtain payment. Lessee agrees to pay any legal fees, court costs, or other expenses incurred by OV Rentals LLC while attempting to collect unpaid balances, without limit.
Criminal Warning: The use of false identification to obtain Equipment or the failure to return Equipment by the end of the rental period may be considered theft, subject to criminal prosecution and civil liability where permitted, pursuant to applicable laws.
Damaged or faulty equipment: If any rental item is delivered damaged or is not working properly, please contact our office and we will replace as soon as possible, or credit your contract. All rentals are used at lessee's risk and lessee assumes all responsibility for rentals while out of possession of lessor. Failure to report damaged or faulty rental equipment does not release the lessee of any responsibility.
Rental equipment storage and cleaning: All rental equipment is to be properly stored by the lessee while under a rental contract. Kayaks and paddle boards may be stored outside in a fenced in area. All other items are to be kept inside when not in use. Items are not to be stored at the beach. All equipment is to be returned free of sand and salt. All equipment used in water is to be rinsed with fresh water after each use and allowed to air dry.
OV RENTALS LLC. is NOT responsible for rental items you left on the beach.
Delivery and Pick ups: We offer free delivery and pick up to the Oceanview area of Norfolk, VA. Other areas may be subject to a delivery fee. Delivery hours are Monday-Sunday 9am-4pm. Times may run later on busy days. Your delivery driver will contact you approximately 10 minutes before your scheduled delivery time. Lessee must be present at time of delivery and pick up. Lessee must call for pickup 30 minutes prior to contracted pick up time, to confirm pick up. If delivery or pick up is needed prior to arranged time it is the lessee's responsibility to contact lessor to change time.
Extended Rental Periods: Rental periods may be extended only if the rental items are not reserved. To extend your rental period, please contact us as early as possible to check availability.
Late Returns: All rentals are under constant rent. Meaning the end of one rental period, dictates the beginning of the next available rental period. Late returns could directly affect the next contracted rental, therefore it is very important to return all rentals on time. If items are returned late at no fault of OV Rentals LLC , lessee will be charged a late fee equal to 25% of the posted hourly rate, per 15 minutes, and a $25 processing fee. There is no grace period.
Weather: We do not refund any part of lessee rental fees due to weather. If a mandatory evacuation is ordered for any reason, the remaining time left on the rental contract will be refunded.
All rental reservations are to be considered a rental contract. Please read the terms and conditions of that rental contract below. All terms and conditions apply to online orders and phone orders.
Experience Requirement: Lessee agrees to have previous experience, or training, with the use and operation of all rental equipment under lessee's contract. Lessee assumes all responsibility for anyone who uses or operates all rental equipment under lessee's contract.
Kayak and paddle board launch: Kayaks and Paddle Boards are to launched from the beach, and designated public launch sites only.
Safety equipment: Lessee agrees to use best safe practices when using or operating all rental equipment. All persons using a kayak or paddle board should wear a life vest at all times. All persons should use the supplied leashes for all paddle boards, and paddles. Weight limit for kayaks and paddle boards should never be exceeded. Protective footwear should be worn when launching a kayak or paddle board to prevent injury from hazards hidden below the water. Helmets should be worn at all times when operating a bike. Always use provided lights when operating a bicycle at night.
Risk: Lessee assumes all responsibility of all items under the rental contract from the time of delivery until time of pick up.
Refunds: All rental contracts must be cancelled 10 days prior to the start of the rental period in order to receive a refund. All cancellations include a $25 processing fee. All Security/Damage Deposit holds will be released within 24 hours of cancellation.
Payment: All online bookings and phone orders are to be paid in full in order to reserve your rentals. Damage deposits, if required, will be in the form of an authorized hold for the deposit amount. The deposit authorization will be processed prior to delivery. The amount of the deposit is held until all items are returned in good condition. All deposit holds are released within 24 hours of return. If items are damaged, the amount required to repair the item will be deducted from your deposit before it is released. If any rental item is lost or stolen during your rental period, the full replacement cost will be deducted from your deposit before release. If any rental item is damaged, lost, or stolen, the lessee agrees to pay the full advertised rental rate until the item is repaired or replaced. OV Rentals LLC will make every effort to limit loss of rent by repairing or replacing any rental item as soon as possible. If there is no deposit held, or at any point the total expenses to repair or replace any rental item exceeds the deposit held, lessee agrees to authorize OV Rentals LLC to charge the credit card, or debit card, on file the remaining balance, or lessee will provide an alternate payment method. Full payment of any outstanding balance is to be paid within 24 hours of notification of payment amount. If payment is not made within 24 hours, lessee understands that OV Rentals LLC may pursue legal action in order to obtain payment. Lessee agrees to pay any legal fees, court costs, or other expenses incurred by OV Rentals LLC while attempting to collect unpaid balances, without limit.
Criminal Warning: The use of false identification to obtain Equipment or the failure to return Equipment by the end of the rental period may be considered theft, subject to criminal prosecution and civil liability where permitted, pursuant to applicable laws.
Damaged or faulty equipment: If any rental item is delivered damaged or is not working properly, please contact our office and we will replace as soon as possible, or credit your contract. All rentals are used at lessee's risk and lessee assumes all responsibility for rentals while out of possession of lessor. Failure to report damaged or faulty rental equipment does not release the lessee of any responsibility.
Rental equipment storage and cleaning: All rental equipment is to be properly stored by the lessee while under a rental contract. Kayaks and paddle boards may be stored outside in a fenced in area. All other items are to be kept inside when not in use. Items are not to be stored at the beach. All equipment is to be returned free of sand and salt. All equipment used in water is to be rinsed with fresh water after each use and allowed to air dry.
OV RENTALS LLC. is NOT responsible for rental items you left on the beach.
Delivery and Pick ups: We offer free delivery and pick up to the Oceanview area of Norfolk, VA. Other areas may be subject to a delivery fee. Delivery hours are Monday-Sunday 9am-4pm. Times may run later on busy days. Your delivery driver will contact you approximately 10 minutes before your scheduled delivery time. Lessee must be present at time of delivery and pick up. Lessee must call for pickup 30 minutes prior to contracted pick up time, to confirm pick up. If delivery or pick up is needed prior to arranged time it is the lessee's responsibility to contact lessor to change time.
Extended Rental Periods: Rental periods may be extended only if the rental items are not reserved. To extend your rental period, please contact us as early as possible to check availability.
Late Returns: All rentals are under constant rent. Meaning the end of one rental period, dictates the beginning of the next available rental period. Late returns could directly affect the next contracted rental, therefore it is very important to return all rentals on time. If items are returned late at no fault of OV Rentals LLC , lessee will be charged a late fee equal to 25% of the posted hourly rate, per 15 minutes, and a $25 processing fee. There is no grace period.
Weather: We do not refund any part of lessee rental fees due to weather. If a mandatory evacuation is ordered for any reason, the remaining time left on the rental contract will be refunded.